Your privacy is important to us at Triple M Footwear. This Privacy Policy outlines how we collect, use, and protect your personal information.
What Information We Collect
We may collect the following types of personal information:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit/debit card numbers, expiration dates, and security codes (encrypted during transmission).
- Order History: Products purchased, returns, and exchanges.
- Account Information: Username, password (hashed and salted for security), and preferences.
- Device Information: IP address, browser type, and operating system (used primarily for analytics).
How We Use Your Information
We use your personal information for the following purposes:
- Processing Orders: To fulfill your orders, including shipping and billing.
- Providing Customer Support: To respond to your inquiries and provide assistance.
- Improving Our Services: To analyze usage data and improve our website and products to better serve your needs.
- Marketing Communications (Opt-In): To send you promotional emails and newsletters, but only if you have explicitly chosen to receive them. You can unsubscribe at any time by clicking the “unsubscribe” link in any email you receive from us or by contacting us at triplemfootwears@gmail.com.
- Preventing Fraud: To protect against unauthorized access and fraudulent activities on our platform.
Sharing Your Information
We may share your personal information with trusted third-party service providers who help us with our business operations, such as:
- Payment Processors: To process your payments securely (we do not store full credit card information).
- Shipping Carriers: To deliver your orders efficiently.
- Marketing Partners (Limited Scope): We may share anonymized data with marketing partners to understand customer trends and improve our overall marketing strategy. We will never share your personal information for targeted advertising without your explicit consent.
We will only share your information with these third-party service providers if they agree to keep your information confidential and secure.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information. We may need to retain some information for legal or accounting purposes.
- Opt-Out: You can easily opt-out of marketing communications at any time by clicking the “unsubscribe” link in any email you receive from us or by contacting us at triplemfootwears@gmail.com.
Data Security
We take industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. We use encryption for sensitive information during transmission and store data securely on our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at triplemfootwears@gmail.com.