We want you to be completely satisfied with your Triple M Footwear purchase. If, for any reason, you are not satisfied with your order, you may return it within 7 days of receiving the item.
To be eligible for a return, your item must be:
- Unused
- In its original condition
- In its original packaging
Return Shipping Costs:
- Customer is responsible for the cost of return shipping.
Exchange Policy
If you wish to exchange an item, please follow the same guidelines as our return policy.
To be eligible for an exchange, your item must be:
- Unused
- In its original condition
- In its original packaging
Exchange Shipping Costs:
- Customer is responsible for the cost of return shipping.
- Triple M Footwear will cover the cost of shipping the exchanged item to the customer.
How to Return or Exchange an Item
- Contact Us: Please contact our customer service team at triplemfootwears@gmail.com to initiate a return or exchange.
- Packaging: Carefully repackage the item in its original packaging, including all tags and labels.
- Shipping: Ship the item to the return address provided by our customer service team.
- Processing: Once we receive your return or exchange, we will process it within 7 business days.
Refunds
If you choose to return an item, we will issue a refund to your original payment method within 7 business days of receiving the returned item.
Please note:
- Sale items are final sale and cannot be returned or exchanged.
- Custom orders are non-refundable and non-exchangeable.
If you have any questions about our return and exchange policy, please contact our customer service team at triplemfootwears@gmail.com.